How can we help you today?
Enter your search term here...
New support ticket
Check ticket status
+1 877 434 5287
Namespaces and naming
What is a channel namespace and how can I use them?
What restrictions are there on channel names?
What restrictions exist for the name field of a channel namespaces?
Are channel names and channel namespaces case-sensitive?
How long are messages stored for?
Is it possible to prevent messages published being echoed back to the publishing client?
What is the maximum message size?
Reliable message ordering for connected clients
Are messages recovered if my connection drops?
See all 20 articles
Can I be notified over HTTP when someone enters or leaves a channel?
Why don't presence members leave as soon as I close a tab?
What happens if I exceed the number of members present on a channel?
Why do you have a limit on the number of members present on a channel?
Can a single user be present multiple times on the same channel?
See all 12 articles
Subscribing and publishing
Can I attach and subscribe to channels using wildcards?
How do I subscribe or unsubscribe for messages on channels?
Does an attached channel receive messages even if subscribe has not been called?
Is there a maximum number of channels per connection?